VIPs + COMMISSIONS


We may offer a boundless array of unique hotels and resorts located across the globe, but booking is as easy and intuitive as any big hotel chain. Every Two Roads property across all of our brands is listed under both their individual brand chain code as well as the Two Roads Hotels master chain code: IT.

The rates you access via all the major GDS systems are guaranteed to be our best and lowest. Additionally, every rate displayed is always fully commissionable, so you never need to search for the fine print.

BOOKING THROUGH THE GDS

Booking through all the major GDS systems is easy and intuitive. To make it even easier you can find and book all of our hotels using either the Two Roads master code or one of the individual chain codes listed below.

Once you’ve booked, you can easily communicate special needs using our VIP special requirements form below.

GDS Help Desk

If you have any questions or require any assistance with your reservation, please contact the Two Roads GDS Help Desk by calling 877.367.2269. Assistance is available Monday through Friday from 9 am–7 pm (MST).

You may also contact the property directly.

GDS BOOKING CODES


Two Roads Hotels Master Chain Code: IT

Alila Chain Code: LF

Destination Chain Code: DN

Joie de Vivre Chain Code: JV

Thompson Hotels Chain Code: TM

COMMISSIONS

Two Roads Hospitality pays 10% commission to approved travel agencies for all individual travel bookings on the following rates: Corporate, Rack, Weekend, Packages, and Group rates negotiated as commissionable by travel agents. This applies to the portion of the rate paid by the guest.   Commissions will always be paid within thirty days of your guest’s departure.

Commissions are paid for each night at an eligible rate, up to the first 29 nights of a guest’s stay. All published rates and packages available to the general public are commissionable at 10%. Commission is not paid on most convention bookings, government rates that are net/non-commissionable and any internet-only rate programs.

All elements inclusive in package price (i.e. room, food and beverage, golf fees, ski lift passes, rental of sports equipment, spa fees, etc.) are commissionable. Taxes and gratuities are not commissionable.

TAKE CARE OF YOUR VIPs

Once you’ve completed a booking via the GDS it’s easy to alert us to any special requests or important requirements using the form provided on the left.  

We’ll be in touch with you as soon as possible with any questions we have, or to confirm the details of your guest’s stay and the special treatment you’ve requested.

Please don’t hesitate to provide detailed information to help ensure we deliver an
exceptional stay for your guests.

TRAVEL INDUSTRY CONTACTS


If you have a question, please contact Peter Gamez, Vice President of Global Sales, Travel Industry; Andria Pauluk, Global Sales Project Manager; Leslie Kaminski, Global Director of Leisure Sales; Joe Angelini III, Global Director of International Sales or the Two Roads Distribution team.